At FreshNRoots, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or make a purchase.

1. Information We Collect

When you interact with us, we may collect the following types of information:

Personal Information:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment information (processed securely through third-party gateways)

Non-Personal Information:

  • Browser type and version
  • IP address
  • Device information
  • Pages visited and time spent on our site
  • Cookies and usage data (used for analytics and site improvement)

2. How We Use Your Information

We use the information collected for purposes including:

  • Processing and fulfilling orders
  • Communicating order updates and promotional offers
  • Improving website experience and functionality
  • Responding to customer service inquiries
  • Complying with legal obligations

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your data with:

  • Trusted third-party service providers (e.g., payment gateways, shipping partners) to fulfill your orders
  • Legal authorities when required by law or to protect our rights

4. Cookies and Tracking Technologies

Our website uses cookies to:

  • Remember your preferences
  • Track website traffic and usage patterns
  • Serve relevant content and promotions

You can manage or disable cookies through your browser settings.

5. Data Security

We implement appropriate technical and organizational measures to safeguard your personal data. However, no online transmission or storage method is 100% secure. We recommend using strong passwords and safe browsing practices.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Opt out of marketing communications at any time
  • Withdraw consent where applicable

To exercise your rights, please contact us at info@freshnroots.in.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

FreshNRoots
📍 B2102, 21st Floor, Hill Spring, Kavesar, Vijay Garden Road, Ghodbunder, Thane West – 400615
📧 info@freshnroots.in
đź“ž +91 83559 27909